Patient Success Stories

Our Testimonials

“From the top management down this is an incredible facility. My mother’s physical therapy progress is beyond belief. Additionally their wound care is amazing (they have healed a wound that we weren’t sure would ever heal), and maybe most importantly, she loves the food. The staff is friendly and helpful and you can tell they truly care. Additionally all rooms are private plus the facility is bright, welcoming and very clean. Choosing a facility for your loved one is daunting and we were nervous but Medical Park West is the right choice.”

– Kelley

“My sister was recently admitted to your Skilled Nursing Facility. She arrived at 8 pm on a Monday and was greeted by a Nurse Edward and and tech , Sam, who immediately made us both feel they would be there to meet her care needs. She was placed on a hall that had very few patients and the response time to her call light were slow. The next morning, we were greeted by Antoine, the administrator, a care ambassador and maintenance who were there to fix the problems. Antoine and Bryan and Kim moved her to another hall where the staff could more quickly respond to her needs. I , myself, am an RN and have been super impressed with her care from day one. The nurses, aides, med aides , PT, OT, dietary, housekeeping, social services, have been so professional as well as kind! Thank you all so much for caring for my sis as much as I do!”

– Donna Mullins

“Staff is friendly they go above and beyond for families with special requests. The administrator is always walking throughout the building and engaging with resident, families and staff.”

– Kimberly Long

“The place is amazing! My Dad has been here a couple of weeks and they have taken the best care of him. The Administrator, Antoine, really cares about the patients here. He is rounding every day making sure they are happy and if they need anything! He had rearranged my Dad in bed more times than I can count. The nursing staff, PT is also amazing! Keep up the great work!”

– Darla Turner

“This place is wonderful, please ignore the older reviews. My nana was here for several weeks, and it was always a friendly, clean, and safe environment. The staff is amazing. The physical, occupational, and speech therapists were so encouraging and patient, and they helped my nana walk steadily again. Everyone who works here goes above and beyond and I can’t thank them enough for helping my nana!”

– Casey Butler

“The current team in place is working to make each client’s/family’s experience to be an especially personalized, positive, and connected one. From the moment that we received a call from Ty in Med Park West’s (MPW) referral department, I felt hopeful. He was kind, timely, and happily responsive when I called him back a few days later to confirm we wanted to admit my mother for physical therapy services. Ty was quick to coordinate and confirm that they could accept my mother within the next few hours. I also received a few calls from Adelle, another of MPW’s caregivers, as she was assisting Ty to coordinate my mother’s admission. She was very kind, patient, and sympathetic to our familial situation, and was quick to reach out the other day after my mom had a fall. My mother has also verbalized that she really appreciates the Administrator Antoine coming in to personally check on her a handful of times. She feels heard and validated with any questions or concerns she might have.”

– Vanessa Bergman